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TERMS AND CONDITIONS

Terms and Conditions

Cancellation Policy:

Cancellations within 7 days of arrival, no refund of deposit will be given.
Outside 7 days prior to arrival a refund will be given minus bank fees and charges.

Christmas & Easter – Cancellations within 14 days of arrival, no refund of deposit will be given.
Outside 14 days prior to arrival a refund will be given minus bank fees and charges.

Covid-19 Affected Bookings & Cancelation Policy Only:

If your booking is directly affected by COVID-19 when a ‘Federal’ order, or a ‘State’ order is in place that prohibits a guest to transit between their state of origin and the resort as a direct impact associated with the COVID-19 pandemic the resort will allow cancellations without penalty if contact is made prior to arrival date.

Any deposits or payments we have received we are allowing to hold or transfer your deposit: You will have the flexibility to transfer your full deposit to any booking you make up to 12 months from your cancellation date. Prices are in accordance with the relevant tariffs when nominating your new booking dates.

Deposit Policy:

At the time of booking your credit card will be charged amt_eto_commission by eTourism Holidays. Regency on the Beach will process the remaining balance to your card within 48 hours of receiving the booking.
This total deposit is included in the room price and does not include any additional fees or charges.

All bookings must be paid in full by arrival. Cash, Visa or Mastercard are accepted.
Cheques are accepted by Regency on the Beach, however, must be received 5 days prior to arrival.

1483 - 1489 Gold Coast Hwy, Palm Beach, QLD 4221
Email: [email protected]
Phone: (07) 5520 9888 Fax: (07) 5520 9889

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